Governor Punjab Chaudhry Mohammad Sarwar has asked provincial and regional heads of federal departments to address the public complaints on Pakistan Citizen Portal within next six months.
Addressing a press conference after chairing a meeting in Lahore, he said no lapse will be tolerated in the redressal of public complaints.
Earlier, the Governor on the directives of Prime Minister Imran Khan, summoned 107 provincial heads of federal departments and other officers.
Governor Punjab asked the heads to submit departmental performance report on the redressal of public complaints after every three months.
He also decided to hold meetings with the officers of the federal departments and members of assembly at all the divisional places of Punjab.
He reviewed the performance of the departments regarding the measures taken to redress complaints on Citizen Portal and issued directions for immediate resolution of public complaints.
Source: Radio Pakistan