Pak-Qatar Group Partners with Sybrid Private Limited to Launch 24/7 Customer Contact Center Services.

Karachi: Pak-Qatar Group (PQG), a leading Islamic financial services group in Pakistan, is pleased to announce a strategic partnership with Sybrid Private Limited to enhance customer experience across its subsidiaries. This collaboration marks a significant step in PQG’s commitment to customer-centric service delivery, leveraging technology and innovation to meet customer needs effectively.

According to Pak-Qatar Asset Management Company Limited, the collaboration aligns with PQG’s ongoing efforts to provide superior service quality to the customers of Pak-Qatar Asset Management Company Limited (PQAMC), Pak-Qatar Family Takaful Limited (PQFTL), and Pak-Qatar General Takaful Limited (PQGTL). The partnership with Sybrid aims to deliver 24/7 contact center services, ensuring continuous and efficient customer support.

PQG has been at the forefront of offering innovative Islamic financial solutions in Pakistan, focusing on technology-driven approaches to enhance business operations and customer experience. This new initiative with Sybrid is a testament to PQG’s dedication to maintaining operational excellence while offering a comprehensive range of savings, protection, and investment solutions.

Mr. Waqas Ahmad, Chief Executive Officer of PQFTL, expressed confidence in the partnership’s potential to significantly enhance customer experience. He highlighted the role of Sybrid’s expertise and advanced technologies in providing unmatched support and technology-driven solutions to PQG’s customers.

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